Coworking Space Member Agreement

Lokaal is a shared co-working space for creative freelance and design professionals who want to belong to and work in a collaborative environment filled with other talented entrepreneurs. We invite architects, landscape architects, interior designers, graphic designers, industrial designers, engineers, writers/journalists, fashion designers, set designers, film producers, branding consultants and other creative minds to join our space and our community.

ENGAGE. SHARE. PARTICIPATE.

The Lokaal space is designed to encourage collaboration with common areas and accidental meeting spots that are social spaces, places of relaxation, and places to hatch new ideas. Social programming and events create connections and engage the broader community. Lokaal members have opportunities to build partnerships, collaborate and share resources that help leverage creativity and innovation. This is your community.  Engage with other members, it might be where your next great idea comes from or you might hold the key to theirs.  Share your ideas and experiences for cross-collaboration. Participate in activities and events hosted in the space or organize and host your own events.

Use of our Services & Space

As a member of Lokaal it is presumed that you own and operate your own business and it is understood that you are not an employee of Lokaal or it’s parent company 512 Holdings Inc. You do not have the right or permission to “live” in the space and do not have any residential tenant rights. 

General Member Etiquette & Community Building

We don’t have a lot of rules in our space so the main focus will be on respect. Respect for others and for the space itself. Membership can be revoked for poor behaviour.  We don’t want that and we hope our members don’t either.

While one of the benefits of the space is to create connections and social interaction, it is also where members come to get serious work done.  Please be mindful not to frequently interrupt others or over-engage in social chatting in the common desk work space...take it to the kitchen instead and enjoy a coffee or tea while you catch up with your fellow members.

We operate a SCENT-FREE space; please refrain from wearing perfumes or colognes.

Please enjoy the convenience of our resources but don't abuse them; refreshments, paper and other supplies are for consuming while on premise.

Chairs: task chairs are for Dedicated Desks only and may not be used by Hot Desk members or moved to other workstations.

Pets: We love them but not everyone does so Lokaal is a pet free work environment.  Please leave Fido or Fluffy at home. We’re probably close by so heading home to visit them at lunch or take them for a walk will be good for your health and soul.

Be responsible and respectful with your internet usage. No bit-torrent or illegal online activities are permitted by members or their guests over the Lokaal internet connection.  If the law comes looking for you, we will give you up immediately.

Respect other member’s privacy, confidentiality, property and data just as you would expect they would do for you.

Without exception, there is no smoking or vaping permitted in the building or within 10m (30’) of any building entrance (per City of Toronto by-law).

Part of our mission as a creative community hub is to foster a positive, inclusive and safe environment for all members and their guests. We have a zero-tolerance policy for inappropriate behavior in our space. Our security systems include comprehensive video camera technology installed throughout the space. Members or their guests who do not demonstrate respect and courtesy for others or behave in a manner that is destructive to the space will be asked to leave. If anyone in our space makes you feel uncomfortable, bring it to our attention immediately.

Guests

Our space is perfect for bringing in clients or outside collaborators for meetings.  Meetings should be contained to the meeting room (or private office) so as not to disturb other members.  Quiet casual meetings may also take place in the lounge area providing they do not disturb other members.  Guests may not occupy a hot desk or dedicated desk station unless they (or you on their behalf) have purchased a Flex Day Pass.

Access to Lokaal

Access to Lokaal varies by membership plan and is controlled by the door access system.  Please refer to the Membership Fees Schedule at the end of this agreement for current access privileges.

 * It is important to note that Lokaal will be used for hosting events.  Members will receive advance notice of any events in the space and all events will be listed in the member community Google calendar. Events held in the open workspace or lounge area will typically be hosted after 6pm.  Members who need to work during an event will be offered the meeting room space at no charge.

Security

Lokaal controls access to the building and the coworking space using an electronic door access system.  You must have a fob or digital key on your smartphone (mobile credential) to gain access to the space as it is locked 100% of the time except during events when the door is monitored by staff.  Your access is automatically set based on your membership plan including times which your fob or mobile credential will work. 

Never let anyone into the space that you are not willing to be personally responsible for. All members should only use their own fob or mobile credential to enter and not just follow another member in.  This gives us vital stats about use of the space that helps us make sound business decisions.

The space is also outfitted with security cameras. We do not sit and watch the space (who has time for that!) but footage will be reviewed in the event of theft or damage. Footage is saved for up to 10 days so if you experience a theft or damage to personal or Lokaal property, please report it immediately.

Membership Payments

Refer to the Membership Fee Schedule at the end of this agreement for details on membership fees and options.

For Hot Desk, Dedicate Desk and Private Office members, membership fees are due on the first of each month. Payment for day passes must be made in advance. If you are paying by cheque, please put it in your calendar so that we do not have to pester you for payment.

Members are automatically invoiced monthly in advance based on their membership option. Also included is any variable charges such as extra meeting room usage that may have been incurred during the previous period.

If you are paying by credit card, your card will be automatically debited on the first day of each month for membership fees and any ancillary charges from the previous month that remain unpaid. A 2.5% fee (subject to change) is applied to all payments made by credit card.

Your membership is not transferable even if you have a dedicated desk or private office membership. Anyone working in the space must have an active paid membership in their name.

Use of Mailing Address

Use of our mailing address is for full-time, dedicated desk or private office members. Hot desk and day pass members may sign up for our Mail Service Plan for $30/mo to use our mailing address for incoming letter mail. We will receive your mail and hold it for you to collect for up to 30 days. Lokaal is not responsible for securing your incoming packages. We have limited space to hold mail for our members so if you are expecting a larger package, you should arrange to be in-house to receive it.

Lokaal does not provide outgoing mail service to any members. There is a Global Parcel Express located just 5 doors west on St. Clair Avenue for outgoing courier packages. If you arrange a courier pickup from the space, you should be available when the courier arrives to let them into the space.

Phones & Phone Calls

Lokaal does not provide telephone lines; members may use their cell phone (or an IP phone if a dedicated office member). Since Lokaal has an open office plan, please be mindful when making or taking calls. Please use the phone booth, meeting room (if available), kitchen (if not in use by others), or step outside for longer calls so as not to disturb others. That said, the phone booth is not a private office so please be considerate not to overuse or overstay in the booth to allow others the opportunity to use it.  For prolonged calls or phone meetings, consider booking the meeting room.

Internet Access

Lokaal makes every effort to provide fast and reliable internet access. Due to forces outside our control, it is possible we may experience outages from time-to-time. We do not provide refunds or compensate members for internet down-time. While Lokaal provides the fastest available connection from Bell Canada, it cannot guarantee quality of IP voice or video communications.

Meeting Room

Use of the meeting room must be booked in advance in the calendar. Each membership plan (except for day passes) includes a specific number of meeting room hours per month. Additional hours are charged at the posted rate for your plan. Day flex pass members do not receive any “included” hours and are required to pay for all meeting room time.  Members or day pass holders found using the space without a booking may be charged double the rate at our discretion, with repeated abuse resulting in possible termination of membership. Members may use the monitor to connect their laptop via the available HDMI cable or by using an available screen-sharing app. As with the rest of the space, please leave the meeting room clean and tidy ready for the next member to use. Members who leave the meeting room messy may lose their meeting room privileges.

Housekeeping & Maintenance

While Lokaal looks after general housekeeping and cleaning, please remember that you share the space with others. Please don't leave your garbage lying around. Clean up after yourself and your guests. Don’t leave dirty dishes on the counter or in the sink… please put them in the dishwasher or wash them by hand. Please leave the meeting room and lounge spaces tidy when you leave them, ready for the next member to enjoy.

Hot Desk members are asked to completely clear their workstation at the end of every day.  Any items left behind will be at risk of being tossed by cleaning staff.

We work together to maintain a space we can all feel proud of.

If you notice any problems with plumbing, electrical, heating, cooling, roof, flooding, equipment, furniture, wifi, network, etc., please bring them to the attention of the Lokaal management immediately.

Parking

No membership includes parking.  Lokaal members are not permitted to park a vehicle in any of the building boulevard parking spaces. Unauthorized vehicles parked in the boulevard parking spots may be subject to towing at the owner's expense. 

Bicycles

Cycling to work is a great idea.  Please note that Lokaal members and guests are not permitted to bring their bikes into the building.  Please secure your bike outside using an available bike rack. 

Sustainability

We’ve invested considerably in eco-friendly materials and high-efficiency systems to lighten our environmental footprint. Help us keep our ongoing impact to a minimum with a few simple things:

  • Last one out, please turn off the main space the lights (all others are on occupancy sensors)

  • Please don’t adjust the thermostat. We do our best to keep a comfortable working temperature for everyone. If you are repeatedly too cold or too warm, please let us know so we can adjust accordingly with everyone in mind.

  • Minimize waste: Recycle using the bins located throughout the space or in the kitchen. Compost your organics in the compost receptacle located in the kitchen area. Do not place any food waste in the garbage or recycling bins.  Please rinse any recycling items that have food on them before placing in the recycling bin to minimize odours and mess.

  • Enjoy our filtered water. Disposable water bottles are forbidden in our space (ok, at least frowned upon severely). Ditto for paper and Styrofoam coffee and tea cups… please make use of reusable mugs or travel beverage containers.

TERMS & CONDITIONS

The services Lokaal provides to you are subject to the following Terms and Conditions (T&C). Lokaal reserves the right to update the T&C at any time without notice to you. Lokaal membership application does not create a tenancy but a prepaid usage license to use the provided amenities on a monthly or casual basis depending on your plan.

Description of Services

As part of its service offering, Lokaal may provide you with access to office space, workstations, Internet access, printer/scanner, meeting space, knowledge resources, and other services (collectively, "Services"). The Services at all times are subject to the T&C.

Participation in or Use of Services

You acknowledge that you are participating in or using the Services of your own free will and decision. You acknowledge that Lokaal does not have any liability with respect to your access, participation in, use of the Services, or any loss of information resulting from such participation or use.

Lokaal reserves the right at all times to disclose any information about you and your participation in and use of the Services as Lokaal deems necessary to satisfy any applicable law, regulation, legal process or governmental request.

Membership Services Renewal and Termination

This Agreement is automatically renewed at the end of each calendar month. The T&C of this agreement must be adhered to at all times. Failure to follow T&C can result in non-renewal or even early termination of your membership agreement. Lokaal reserves the right to terminate any Service at any time, immediately and without notice. This includes non-payment or violation of the space rules and guidelines. If this happens, Lokaal will refund any amounts paid for unused periods that remain after deducting any pending charges, on a prorated basis.

Members may terminate this Agreement by giving 30 days written notice of termination. Should Member not provide timely notice of termination to Lokaal then the Membership Period shall continue to the end of the following calendar month and the service fees for that calendar month shall be payable.

Insurance

Lokaal carries Liability and Business Property insurance. As a user, you are not required but it is strongly suggested that you carry a Renters Insurance policy to cover your own equipment while using our space. The Lokaal insurance policy covers Lokaal property, not that of our members.

Disclaimer of Warranties

To the maximum extent permitted by the applicable law, Lokaal provides the Services “as is” and with all faults, and hereby disclaim with respect to the services all warranties and conditions, whether express, implied or statutory, including but not limited to: merchantability, fitness for a particular purpose, lack of viruses, accuracy or completeness of responses, results, workmanlike effort and lack of negligence. Also there is no warranty, duty or condition of title, quiet enjoyment, quiet possession, correspondence to description or non-infringement. The entire risk as to the quality, or arising out of participation in or the use of the services, remains with you.

Exclusion of Incidental, Consequential and Certain Other Damages

To the maximum extent permitted by the applicable law, in no event shall Lokaal or its subsidiaries (whether or not wholly-owned), affiliates, divisions, and their past, present and future officers, agents, shareholders, members, representatives, employees, successors and assigns, jointly and individually be liable for any direct, special, incidental, indirect, punitive, consequential or other damages whatsoever (including, but not limited to damages for: loss of profits, loss of confidential or other information, business interruption, personal injury, loss of privacy, failure to meet any duty (including of good faith or of reasonable care, negligence, and any other pecuniary or other loss whatsoever) arising out of or in any way related to the participation in or inability to participate in or use of the services, the provision of or failure to provide services, or otherwise under or in connection with any provision of this agreement, even in the event of the fault, tort (including negligence), strict liability, breach of contract or breach of warranty of Lokaal, and even if Lokaal has been advised of the possibility of such damages.

Limitation of Liability and Remedies

Notwithstanding any damages that you might incur for any reason whatsoever (including, without limitation, all damages referenced above and all direct or general damages), the entire liability of Lokaal or its subsidiaries (whether or not wholly-owned), affiliates, divisions, and their past, present and future officers, agents, shareholders, members, representatives, employees, successors and assigns under any provision of this T&C and your exclusive remedy for all of the foregoing shall be limited to actual damages incurred by you. The foregoing limitations, exclusions and disclaimers, including the previous sections) shall apply to the maximum extent permitted by applicable law, even if any remedy fails its essential purpose.

Non-Disparagement

You shall, during and after the participation in and use of the Services, refrain from making any statements or comments of a defamatory or disparaging nature to any third party regarding Lokaal, or any of Lokaal officers, directors, employees, personnel, agents, policies, services or products, other than to comply with law.

Indemnification

You release, and hereby agree to indemnify, defend and save harmless Lokaal and Lokaal subsidiaries and parent companies (whether or not wholly-owned), affiliates, divisions, and their past, present and future officers, agents, shareholders, members, representatives, employees, successors and assigns, jointly and individually, from and against all claims, liabilities, losses, damages, costs, expenses, judgments, fines and penalties based upon or arising out of your negligent actions, errors and omissions, willful misconduct and fraud in connection with the participation in or use of the Services. You further agree in the event that you bring a claim or lawsuit in violation of this agreement, you shall be liable for any attorney fees and costs incurred by Lokaal or its respective officers and agents in connection with the defense of such claim or lawsuit.

Severability

In the event that any provision or portion of this T&C is determined to be invalid, illegal or unenforceable for any reason, in whole or in part, the remaining provisions of this T&C shall be unaffected thereby and shall remain in full force and effect to the fullest extent permitted by applicable law.

Schedule of Fees & Services

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Additional Fees & Charges

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Damage Deposit – Private Offices Only

Private office members pay a damage deposit of $250. The damage deposit is retained for damages that exceed normal office wear and tear including but not limited to:

  • Cleaning Fee for any space left in a mess ($50).

  • Holes larger than push-pin size that have to be filled and painted on walls/ceilings: up to $250 depending on damage.

  • Broken window or door glass: cost of replacement.

  • Damage to hardwood floor or carpet: cost to repair / replace.

The damage deposit will be returned to you less any costs incurred to repair or replace damaged property within 30 days following termination. If repair or replacement costs exceed the $250 damage deposit, you agree to reimburse Lokaal for all reasonable costs incurred.

Membership Agreement Acceptance:

By accessing or using our space and service(s) you agree to be bound by the Terms & Conditions outlined in this agreement. If you are using the space or service(s) on behalf of an organization or entity (“Organization”), then you are agreeing to these Terms & Conditions on behalf of that Organization and you represent and warrant that you have the authority to bind the Organization to this agreement. In that case, “you” and “your” refers to you and that Organization. 

I hereby agree to the terms and conditions as set forth in this agreement:

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